NIS2 Directive Article 21 measures

NIS2 supplier readiness

Get ready for NIS2 security questions from customers — and for the Irish law if you may be in scope.

  • 45 min
  • 27 questions
  • 8 stages
  • Verifiable passport
  • Valid 12 months
  • Corporate
  • Small business
  • technology
  • healthcare
  • public_body
  • government
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A figure straining under large yellow letters spelling NIS2 Cybersecurity

01What’s inside

Stage by stage, in plain English.

Many Irish organisations first meet NIS2 through customers' supplier questionnaires and new security clauses. This readiness check walks through the ten risk-management measures in Article 21 of the NIS2 Directive, leadership oversight and incident reporting. At the time of writing, Ireland's National Cyber Security Bill, which will transpose NIS2, had not yet been enacted, so treat this as a readiness check rather than a legal compliance certificate and check ncsc.gov.ie for the current position.

Three questions to tailor the check. NIS2 applies directly to organisations in certain sectors and sizes; many others feel it through their customers' supply-chain requirements. These answers are not scored.

  1. Might your organisation itself fall within NIS2 — for example you're medium-sized or larger and work in a sector listed in the Directive (such as energy, transport, health, digital infrastructure, ICT service management, manufacturing or digital providers)?
  2. Have customers asked you about NIS2, sent security questionnaires or proposed new security clauses in contracts?
  3. Do you develop, maintain or host software or systems that customers rely on?

NIS2 expects leadership to approve and oversee cybersecurity risk-management measures, backed by policies on risk analysis and a way to check the measures work.

  1. Do you have an information security policy that senior management has approved in the last 12 months? Evidence needed Security lead / Managing director
  2. When did you last complete a cybersecurity risk assessment of your key systems and services? Security lead
  3. Have your directors or senior managers completed cybersecurity training that helps them identify risks and judge security measures? Managing director
  4. Do you check whether your security measures are actually working — for example through internal reviews, testing or metrics reported to management? Security lead

From the help text

Article 21 starts with policies on risk analysis and information system security, and Article 20 expects management bodies to approve the measures. 'Yes' means a current, approved policy staff can find.

The basics stop most attacks: strong authentication, known assets, controlled access, timely patching, encryption and trained people.

  1. Where do you use multi-factor authentication (MFA)? Knock-out IT lead
  2. Do you keep an up-to-date inventory of your devices, software, cloud services and where important data lives? IT lead
  3. Is access granted on a need-to-know basis, and removed promptly when people change role or leave? IT lead / HR
  4. Typically, how many days does it take you to apply critical security updates to internet-facing systems? IT lead
  5. When did all staff last complete cybersecurity awareness training? HR / Security lead
  6. Which of these describe how you use encryption today? Select all that apply. IT lead

From the help text

Article 21 names multi-factor or continuous authentication where appropriate. Stolen passwords are the most common way in, so MFA on email, remote access and admin accounts matters most.

Incident handling, backups, disaster recovery and crisis management all sit within Article 21.

  1. Do you have a written incident response plan that says who does what, how incidents are logged, and when customers and authorities are told? Evidence needed Security lead
  2. Which best describes your backups of critical systems and data? Knock-out IT lead
  3. Do you have a business continuity and disaster recovery plan that sets recovery targets for key services and has been tested? Operations lead

From the help text

Incident handling is one of the ten Article 21 measures. 'Yes' means a current plan with roles, contacts and escalation criteria.

If you build or run systems your customers depend on, Article 21 expects security across acquisition, development and maintenance — including how you handle and disclose vulnerabilities.

Asked only if you answer “Yes” to: Do you develop, maintain or host software or systems that customers rely on?

  1. Do you follow defined secure development practices — such as code review, dependency scanning and separate test and production environments? Engineering lead
  2. Do you have a way for outsiders to report vulnerabilities to you, and a process to triage and fix them? Engineering lead

From the help text

Customers want confidence that security is built in, not bolted on. 'Yes' means documented practices applied to every release.

Customers in scope of NIS2 will ask you for evidence and commitments. Being prepared saves time and wins trust.

Asked only if you answer “Yes” to: Have customers asked you about NIS2, sent security questionnaires or proposed new security clauses in contracts?

  1. Upload your standard security evidence pack — the documents you send customers when they ask about your security. Evidence needed Security lead / Sales
  2. Can you commit to notifying customers promptly about security incidents that affect them, with a named contact and a stated timeframe? Security lead / Legal
  3. Do you review new customer security clauses before signing, to make sure you can actually meet them? Legal / Security lead

From the help text

A ready pack (policy summary, certificates, pen test summary, incident and continuity overview) turns a week of questionnaire work into an afternoon.

Ireland's National Cyber Security Bill will set out who is covered, the competent authorities, registration and incident reporting. Registration and reporting portals are not open yet, so these steps are about readiness.

Asked only if you answer “Yes” to: Might your organisation itself fall within NIS2 — for example you're medium-sized or larger and work in a sector listed in the Directive (such as energy, transport, health, digital infrastructure, ICT service management, manufacturing or digital providers)?

  1. Have you formally assessed whether you are likely to be an essential or important entity, and recorded the reasoning? Compliance lead
  2. Does your incident plan already allow for NIS2's staged reporting — an early warning within 24 hours, a notification within 72 hours and a final report within one month? Security lead
  3. Has your board or management been briefed that, under NIS2, management bodies approve and oversee cybersecurity measures and can be held liable for infringements? Company secretary / Managing director

From the help text

Scope depends on your sector, services and size. 'Yes' means a short written assessment using the NCSC's scoping tool, reviewed once the Irish law is enacted.

NIS2 looks down the supply chain: the security of your key suppliers affects the service you give your customers. Finish by confirming your answers.

  1. Do you keep a list of your key ICT suppliers and service providers, rated by how critical they are to your service? Procurement / IT lead
  2. Do contracts with your critical suppliers include security requirements, incident notification and a right to ask for assurance? Procurement / Legal
  3. I confirm these answers reflect our current security measures, and our security lead and management have reviewed them. Managing director

From the help text

Article 21 covers supply-chain security, including your relationships with direct suppliers. 'Yes' means a register showing what each supplier does, what data it touches and how critical it is.

02Try the first question

See how it feels.

This is the first scored question in NIS2 supplier readiness, exactly as it appears in the audit. Answer it and watch the score and the action plan respond. Nothing is saved.

Answer the question to see your score.

Do you have an information security policy that senior management has approved in the last 12 months?
01Governance and risk

Usually answered by Security lead / Managing director

Why we ask

Article 21 starts with policies on risk analysis and information system security, and Article 20 expects management bodies to approve the measures. 'Yes' means a current, approved policy staff can find.

Expert help on this question: Quick answer €75 Done for you €350 Expert verification €295

23 more questions like this, then your score, grade and action plan.

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03What you get

More than a score.

Finish the audit and you leave with four things you can use straight away.

A score and a grade

A live score as you answer, stage-by-stage scores and one of five grades — from Critical to Fully compliant. Pass mark 80%.

24

An action plan

Every gap becomes an action with steps, an effort estimate, a priority and an owner. 24 questions here come with a ready-made fix.

29

Templates and guides

17 templates, 6 guides, 2 courses, 4 links — linked from the question they help with.

A passport

Valid for 12 months with a public verify page. Self-assessed when you pass, or expert-verified for €295 .

04Expert help

Help on the hard questions.

These are the kinds of help offered inside this audit. Each one is a fixed price, and the answer is filed against the question it belongs to.

48 hours

Quick answer

€75

A written answer from a panel expert to one specific question.

Best forOne question you’re not sure how to answer.

Offered on 10 questions

3 days

Expert session (45 min)

€150

A 45-minute video call to work through your gaps with an expert.

Best forTalking a gap through and agreeing the fix together.

Offered on 14 questions

5 days

Expert verification

€295

An expert reviews your answers and evidence and issues a verified passport.

Best forTenders, funders and customers who want more than a self-assessment.

Offered on 4 questions

5 days

Done for you

€350

An expert drafts the policy, notice or register for you.

Best forA policy, notice or procedure drafted for you to adopt.

Offered on 17 questions

10 days

Full audit

from€2,500

A full on-site or remote audit led by an AuditGlass auditor. Priced from €2,500.

Best forBoards and regulated firms that want the AuditGlass team to run it.

For the whole audit

05Reviews

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Ready when you are.

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NIS2 supplier readiness45 min · €149
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